Auction/Sell Rules

The KSY Natural Solutions online auction & sales platform gives its Users the opportunity to auction their Products and/or purchase Products from other Users. For the use of the platform you need to be aware and comply with the following auction and sales rules, which constitute an inextricable part of the General Terms & Conditions of the platform, as provided to all our Users on our platform upon registration. The use of the KSY Natural Solutions.com platform equals to your acceptance of the following auction and sales rules.

General Rules 

1. The User who wants to auction and/or sale his Products (hereafter called as the: ‘Seller’) with the use of the KSY Natural Solutions.com platform may list his Products for auction and/or sale on the KSY Natural Solutions.com website, in accordance with these instructions and rules.
2. The Seller, after verification of his profile, must and is allowed to upload auction and/or sales Entries only in the categories of Products that he is allowed and has access to.
3. The Seller warrants that all information prescribed on his Entries are truthful and that the Products put up for auction and/or sale are existent, available for auction or sale and under his possession. He also warrants that he will provide all relevant and mandatory information and descriptions of the Product, as requested by the platform.
4. The Seller warrants that all information provided, including photographs or videos, represent his own Products to be auctioned and/or sold, are truthful and under protected by copyright.
5. The Seller warrants that he has the right to auction and/or sell the Products.
6. The Seller warrants that the Products will be auctioned and/or sold clear of liens, encumbrances, obligations, security interests, irregularities, pledges, or other title defects.
7. Users are prohibited to communicate with each other, prior or during the auction and/or sale process with each other, or provide by any means information about their identity and contact info. Communication between contracting parties is only then allowed after the conclusion of the auction or sales process and after the Buyer has transferred the amount payable to the Company’s bank account.
8. After the conclusion of the auction or sales process, all procedures regarding transportation and delivery of the Products are to be determined between the Buyer and the Seller. The platform does not and is neither obliged nor expected to participate in the transportation and delivery process.
9. Any auction or sales listing on the platform may be canceled, terminated or deleted at any time for any reason, at its discretion and mainly in case of suspecting fraudulent activity.
10. Sellers are not allowed to upload Entries of Products that are against the platforms policy.
11. All information accessed at or via the Platform is provided “as is” without any express or implied warranty by us. The content of the lists of Products relies on data received from Sellers and Buyers by the Company in good faith on the basis of warranties provided by them. The Company cannot and does not verify the accuracy of the above information.
12. The Company does not warrant the truth of any representation made by the Sellers.
13. User who enter the platform or provide data to it must warrant that the content they are providing complies with the laws of their country and the country of incorporation of the platform.
14. If the Users access the Platform they do so at their own risk and should seek their own legal advice.
15. The Company guarantees of the transparency and legality of its procedures, taking place on the online auction and sales platform.

Auction Rules

1. The Seller, while setting up his auction Entry, can choose between the simple auction process and the combined buy-it-now auction process. He can also choose to set a, hidden, reserved price or not.
2. If the Seller chooses to auction his Products under the simple auction process, he has to provide a determined quantity and starting price of the auctioned Products, their specifications and characteristics, their exact location and Incoterms that apply to the Products and any taxes or extra costs relevant to the auction price. If the Sellers wants, he can also determine a reserved price, which must be reached by the consecutive biddings, for the auction to be considered successful and concluded. If the reserved price is not reached by the bidding process that takes place during the auction time, then the User that has made the winning bid will be privately informed, about the existence of a reserved price and that he did not reach it, therefore the auction is considered unsuccessful and is terminated.
3. The Reserved price remains hidden to Users at all times during the auction period.
4. If the Seller wants to auction his Products under the combined buy-it-now auction process, he has to provide all the above mentioned, under paragraph 2, relevant information and he has to choose the option for the buy-it-now option to be open. Afterwards, he has to set a starting price, a reserved price, if he wishes, and finally the buy-it-not option price. The buy-it-now auction price, will make it possible for the prospective Buyers to instantly buy the Product and terminate the auction process.
5. The auction price is inclusive of taxes. The Seller needs to include in the Entry the relevant taxes that may apply.
6. After setting up his auction Entry the Seller must wait for authorization and acceptance of his Entry by the admin of the platform, for which he will be informed via e-mail. If his Entry presents any deficiencies the Seller will be contacted via e-mail, in order to comply with the demands of the platform.
7. If the Seller fails to comply, his Entry will not be uploaded.
8. After review and uploading of the Seller’s Entry has been completed, no alterations are allowed.
9. The Seller auctions his Products and the Buyer purchase the Products “as is, where is, how is” and they have no right for objections.
10. Interested Users and prospective Buyers can bid on Products auctioned in the categories that they have been given access to.
11. Bidding signifies committing. Every highest bid that a bidder makes for the auctioned Product concludes a binding contract of sale with the Seller and therefore, he is obliged to complete the transaction with the Seller. Bids cannot be retracted.
12. During the auction the first bidder has to bid on the starting price. Afterwards all bidders must bid on prices distinctively higher than the last bid that may be predetermined by the platform. The bidder that has made the highest bid at the time of expiration of the auction, instantly becomes the Buyer of the Products, unless a reserved price is determined and has not been reached.
13. All bids are public and all Users participating in the auction can see the last three (3) bids during the time of auction.
14. After the conclusion of the auction and the bidding process, the highest bidder – Buyer is informed in the platform for his win and simultaneously, the Seller is informed accordingly. The Buyer becomes holder of the Goods instantly by this acceptance.
15. The Seller, when he chooses to auction his Product, he also commits to accept the winning bid at the moment such winning bid is made. The Products auctioned will be sold on the basis of the highest bid by the final Buyer at the end of the auction.  At that end of an auction and, consequently, at the time of acceptance of the winning bid, taking into consideration that the reserved price, if any, has been reached, the Seller concludes a contract of sale for those Products with the Buyer who posted the winning bid. The Seller is obliged to complete the transaction with the Buyer in accordance with the rules set out in the General Terms & Conditions.
16. The Seller is obliged to accept the purchase from the winning bidder (Buyer) without objection and without delay. Any objection or delay of acceptance by the Seller will be considered as a substantive reason for termination.
17. In the same e-mail as mentioned above the Buyer is informed about the bank account of the platform, in which he needs to wire the amount payable as determined by the final auction price, within 2 days after the conclusion of the auction process. The amount is to be held until the Buyer has confirmed proper delivery of the Products and informed us accordingly. Afterwards the amount is cleared for transfer to the Seller, minus the commission fee and VAT applicable.

Sales Rules

1. When the Seller chooses to sell his Products under the buy-it-now sales option, he has to provide a determined quantity and price of the Products, their specifications and characteristics, their exact location and Incoterms that apply to the Products and any taxes or extra costs relevant to the selling price.
2. The price of sale is inclusive of taxes. The Seller needs to include in the Entry the relevant taxes that may apply.
3. After setting up his sales Entry the Seller must wait for authorization and acceptance of his Entry by the admin of the platform, for which he will be informed via e-mail. If his Entry presents any deficiencies the Seller will be contacted via e-mail, in order to comply with the demands of the platform.
4. If the Seller fails to comply his Entry will not be uploaded.
5. After review and uploading of the Seller Entries has been completed, no alterations are allowed.
6. The Seller sells his Products and the Buyer purchase the Products “as is, where is, how is” and they have no right for objections.
7. Sellers can sell Products and Interested Users and prospective Buyers can buy Products sold in the categories that they have been given access to upon registration.
8. When the Buyer chooses to buy the Product by clicking on the option button he is informed via email for his purchase and simultaneously, the Seller is informed accordingly in order to accept the purchase by the Buyer. The Buyer becomes holder of the Goods instantly by this acceptance. The Seller concludes a contract of sale for those Products with the Buyer who purchased the Products. The Seller is obliged to complete the transaction with the Buyer in accordance with the rules set out in the General Terms & Conditions.
9. The Seller is obliged to accept the purchase from the Buyer without objection and without delay. Any objection or delay of acceptance by the Seller will be considered as a substantive reason for termination.
10. In the same e-mail as mentioned above the Buyer is informed about the bank account of the platform, in which he needs to wire the amount payable as determined by the Seller’s Entry price, within 2 days after the purchase order. The amount is to be hold until the Buyer has confirmed proper delivery of the Products and informed us accordingly. Afterwards the amount is cleared for transfer to the Seller, minus the commission fee and VAT applicable.