Contact Information

Submit a request

Please enter the details of your request as thoroughly as possible. If you are reporting a problem, make sure to include all the required information. Please also include any screenshots or videos of issues(with a link attached) since this will also help us resolve problems much sooner. Once your request is submitted, a member of our support staff will respond as soon as possible.

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Contact Details

You can always contact us via:

email: win@ican-auction.com or

Our English speaking Customer Service Team will be happy to assist.
You can contact our Service during the following hours: Monday - Friday 09:00 - 17:00 CET